Access

The museum is accessible to all

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The Jewish Museum works to make our collections and exhibitions accessible to all visitors. If you have any questions about accessibility or would like to discuss how we can assist you on your visit please call us on 020 7283 7384 or email [email protected]

General Access

There is full physical access to all public areas (including galleries, education spaces, shop, café and auditorium).

Services available:

  • Accessible lift serving all floors of the Jewish Museum London
  • Accessible lavatories are available on most floors
  • A wheelchair which can be booked for use within the museum
  • Services available for visitors with hearing impairments:

Pricing

Tickets are £6.50 with a donation or £5.50 without a donation for visitors with disabilities.

Carers are admitted free.

Parking

Our museum is located on Albert Street. Whilst our museum does not have any parking spaces, visitors with a blue badge guide are able to park on Albert Street.

Assistance Dogs

Access for assistance dogs is allowed in all areas of the gallery.

Guide Book

Download our guidebook for further details on access at the museum

Access Policy

Download our access policy to find out more about the museum’s policies regarding access for visitors, volunteers and staff.

Information for Visitors with Hearing Impairment

An induction loop runs through the Welcome Gallery, Auditorium and permanent gallery spaces. Users should switch their hearing aid to T mode and as they approach sound coming through in-built speakers it will pick up the amplification.

There are late events and family festivals with British Sign Language Interpretation. Please check our events page to see upcoming events.

Information for Visitors with Autism Spectrum Condition

Ear defenders and sensory resources are available to be used throughout the museum. Please ask at the shop desk.

Our Visual Story is available to help plan your visit.

Curious Explorers

A relaxed morning during the school holiday for children with ASC or other social communication conditions, their siblings, parents and carers. Free admission.

  • Enjoy early opening and a dedicated space at the museum from 9 am.
  • Benefit from reduced noise levels in the galleries
  • Relax in our Chill Out Zone
  • For further information about the next Curious Explorers morning and to register your interest, please email [email protected]

Information for Visitors with Dementia

Our staff have received training to become Dementia Friends and are on hand if you need any support throughout your visit.

Our Curious Minds workshops are tailored to the needs of people living with dementia and their carers. We can bring our workshops to your Care Home or Dementia Café or we can run them at our museum. To book or to find our more please email [email protected]

Mental Health Awareness

We aim to provide a welcoming and safe space for everyone. We have Mental Health First Aiders who are available to support you in your visit.

School Visits

We welcome visits from SEND schools. Please email [email protected] to discuss how we can tailor our workshops to the specific needs of our groups.

Our Access for All Trolley is available during your workshop with resources to support students during their visit.

Volunteers, Interns and Work Experience

We welcome volunteer, internship and work experience placements from adults with additional needs. Please email [email protected] to discuss our current opportunities.