The museum is accessible to all

The Jewish Museum works to make our collections and exhibitions accessible to all visitors. If you have any questions about accessibility or would like to discuss how we can assist you on your visit please call us on 020 7283 7384 or email [email protected]

General Access

There is full physical access to all public areas (including galleries, education spaces, shop, café and auditorium).

Services available:

  • Accessible lift serving all floors of the Jewish Museum London
  • Accessible lavatories are available on most floors
  • A wheelchair which can be booked for use within the museum
  • Services available for visitors with hearing impairments


Carers/Companions are admitted free.


Our museum is located on Albert Street. Whilst our museum does not have any parking spaces, visitors with a blue badge guide are able to park on Albert Street.

Assistance Dogs

Access for assistance dogs is allowed in all areas of the gallery.

Guide Book

Download our guide book for further details on access at the museum

Access Policy

Download our access policy to find out more about the museum’s policies regarding access for visitors, volunteers and staff.

Information for Visitors with Hearing Impairment

An induction loop runs through the Welcome Gallery, Auditorium and permanent gallery spaces. Users should switch their hearing aid to T mode and as they approach sound coming through in-built speakers it will pick up the amplification.

We can provide BSL interpreters for some events and family days. Please get in touch for more information.

Information for Visitors with Autism Spectrum Condition

Our Visual Story is available to help plan your visit. We also have a Visual Story for our Baking Workshops.

We are working hard to make all our programmes and events autism accessible. If you have any questions or requests to make your visit more accessible please email [email protected]

Information for Visitors with Dementia

Our staff have received training to become Dementia Friends and are on hand if you need any support throughout your visit.

Our Curious Minds workshops are tailored to the needs of people living with dementia and their carers. We can bring our workshops to your Care Home or Dementia Café or we can run them at our museum. We also offer virtual Curious Minds sessions that can be run via Zoom. To book or to find our more please email [email protected]

Mental Health Awareness

We aim to provide a welcoming and safe space for everyone. We have Mental Health First Aiders who are available to support you in your visit.

School Visits

We welcome visits from SEND schools. Please email [email protected] to discuss how we can tailor our workshops to the specific needs of our groups.

We have a visual story available for both Primary Schools and Secondary Schools to help you plan your visit.

Our Access for All Trolley is available during your workshop with resources to support students during their visit.

More information can be found here: